Get in Touch With Us
Thank you for visiting. Whether you have a question, a suggestion or have spotted something that does not look quite right, we would like to hear from you. Every message is read by a real person, and your feedback helps us keep this website accurate, useful and easy to follow.
How to Reach Us
The simplest way to contact us is by email. Write to [email protected] and include as much detail as you feel comfortable sharing. We do not run a phone line or live chat, so email is the best way to make sure your message reaches the right place.
What You Can Contact Us About
People get in touch for many reasons. Here are some of the most common:
- Corrections: If a fact, figure or link on a page seems out of date or wrong, please tell us which page it is on and what you think should change.
- General questions: If something we have written is unclear, ask us and we will try to explain it more simply.
- Feedback: Ideas for new topics, or thoughts on how a page could be easier to read, are always welcome.
- Technical problems: If a page will not load or looks broken on your device, let us know which browser and device you are using.
- Business enquiries: For partnership or media requests, please put a short summary in the subject line.
Tips for a Faster Reply
To help us respond quickly, give your email a clear subject line and include the web address of any page you are referring to. A screenshot can also save a lot of back-and-forth. We aim to reply within a few working days, although busy periods can take a little longer. If your message is about an urgent personal matter, please seek help from a suitable support service rather than waiting for our reply.
Please Note
We are an information website. We cannot access personal accounts held with other services, resolve disputes on anyone's behalf or reverse transactions. If your question is about one of these things, it is best to contact the relevant provider directly.
Use of this website is covered by our Terms of Use, which explain what you can expect from us and what we ask of you in return.
Your Information
When you email us, we only use your details to read and answer your message. We never sell your information or add you to mailing lists without asking first. To learn how we store and protect what you send us, please read our Privacy Policy.
We look forward to hearing from you.